Thanks for taking time to learn more about us!
What are our goals:
- Excellent Customer Service
- Discreet and Prompt Delivery
- To be a Resource for parents, caregivers, and individuals. Our goal is to assist you in taking care of your loved ones or yourself in a home setting.
How we got started:
DiaperFetch is a family owned and operated business started in 1986 by Robert and Sheila Weyhe. It started as a home-based business with approximately 30 customers. Today, our current facility is 10,000 square feet of office and industrial space in South San Jose. Our clientele has grown to over 2,000 plus customers that are serviced on a monthly basis all over the Bay Area from Salinas to San Francisco. In 2001, Robert and Sheila’s only daughter, Kristie, joined the team. We now sell all over the continental United States with our online store.
How did you come up with DiaperFetch??
We are glad you asked! DiaperFetch is a combo of what we deliver with a nod to our furry friends that are part of our company culture. We have two dogs that come to work with us every day, Twinkie and Indy. Twinkie is a 5 lb Maltese mix and Indy is 15 lb fox terrier. We consider them to be our company mascots, since they do little else besides lying in the sun all day, greeting customers and looking cute. Indy, the dog on the right, is the inspiration for our logo, and he keeps on asking for compensation. I will keep feeding him dog treats until he shuts up about it : ). As for Twinkie, she doesn’t really earn her keep. So, it’s good that she’s an excellent lap warmer.
Our commitment to care and customer service:
To show our commitment to quality care and the highest level of customer service, we became accredited by the Accreditation Commission for Healthcare (ACHC) in October 30, 2008. Accreditation is a fancy word for the process in which an independent organization evaluates a healthcare provider and certifies that the healthcare provider meets certain quality standards. Organizations that have earned accreditation are the most serious about maintaining the quality of services and products they provide.
What we carry:
We specialize in incontinence supplies for children, adults, and the elderly with special needs. We stock all diaper sizes from baby to XXL bariatric sizes. Also, we carry other incontinence related products such as pullups, gloves, wipes, liners/inserts, chux, undergarments, and waterproof sheeting.
Click here to read some of our Customer Testimonials.